American Computer Services: FAQ

Q – Can ACS save my company/city money?
A – In most cases we can save you money over your current methodology. In all cases we can save you time, headaches, and other related aggravations that come with in-house processing.

Q – How safe is my data?
A – It is perfectly safe. We do daily back ups with a copy stored in-house in fireproof vaults and a second stored off site. We have never had the integrity of data compromised.

Q – From where are our invoices mailed?
A – Invoices are mailed from the main post office in Buena Park, California (where we are located).

Q – Where do our customers mail payments when using ACS remittance processing services?
A – They are mailed to the main post office in Buena Park, California.

Q – Is a long-term commitment with ACS required?
A – No. Unless desired by the client, we do not require a long-term contract. The value and level of our services maintains our relationship with clients.